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FREQUENTLY ASKED QUESTIONS
Can't find what you're looking for? Send us a message.
What is your return policy?
We offer hassle-free returns within 30 days for any item that's defective or not the size that was ordered. Just make sure they’re unworn, in original condition, and still have the tags attached—basically, like you just got them.
How long does shipping take?
Times can vary but standard shipping can take up to 10 - 15 business days. Need it sooner? Express options are available at checkout.
Do you ship internationally?
Yes—we ship worldwide. International orders will take a bit long, but definitely worth the wait.
How do I track my order?
Once your order ships, we’ll send you a confirmation email with all the tracking details—so you can follow it every step of the way.
How long do refunds take?
Once we receive your item and give it the green light, your refund will be processed within 5–7 business days.
Are shipping fees refundable?
Yes—if your items are eligible for return, your shipping fees will be refunded too.
What if my item arrives damaged or incorrect?
That’s on us. Send it back and we’ll issue a full refund or send a replacement —simple as that.
Can I return multiple orders in one package?
Yes—you can bundle them together, as long as they’re all eligible for return. Just don’t forget to include the original tracking slip with the barcode so we can sort it out smoothly.
How should I wash and care for my items?
Each piece comes with its own care instructions—just check the label and you’re good to go.